This Privacy Policy explains how Same Day Certificates Ltd ("we", "us", "our") collects, uses, stores and protects your personal information when you visit samedaycertificates.co.uk or contact us to book a property certificate. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Same Day Certificates Ltd is the data controller for personal information collected through this website.
We collect personal information in the following ways:
| Purpose | Legal Basis |
|---|---|
| Processing your certificate booking and dispatching an engineer | Performance of a contract |
| Issuing and delivering your digital certificate by email | Performance of a contract |
| Sending renewal reminders before your certificate expires | Legitimate interests |
| Responding to enquiries and providing customer support | Legitimate interests |
| Sending service updates or promotional offers (with your consent) | Consent |
| Improving our website and understanding how visitors use it | Legitimate interests |
| Complying with legal obligations (e.g. Gas Safe, NAPIT record-keeping) | Legal obligation |
| Fraud prevention and site security | Legitimate interests |
We do not sell your personal data. We may share it with:
All third parties are required to handle your data securely and in compliance with UK GDPR.
To exercise any of these rights, email us at hello@samedaycertificates.co.uk. We will respond within 30 days. If you are not satisfied with our response you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
We use cookies to make our website work and to understand how visitors interact with it. When you first visit our site, a cookie consent banner will appear. You can accept all cookies, customise your preferences by category, or reject all non-essential cookies.
| Category | Purpose | Can be disabled? |
|---|---|---|
| Essential | Required for the site to function correctly (e.g. security, session management, consent record) | No |
| Analytics | Help us understand traffic patterns and page performance (e.g. Google Analytics) | Yes |
| Marketing | Used to show relevant ads on other websites you visit | Yes |
| Personalisation | Remember your preferences for a better browsing experience | Yes |
Your cookie preferences are stored in your browser's local storage. You can update or withdraw your consent at any time by clearing your browser's local storage or by contacting us.
We take the security of your personal data seriously. Our website is served over HTTPS with TLS encryption. Access to customer data is restricted to authorised personnel only. All third-party data processors are bound by data processing agreements that include appropriate technical and organisational security measures.
Our services are intended for adults — landlords, letting agents, business owners and homeowners. We do not knowingly collect personal data from anyone under 16. If you believe a child has provided us with personal information, please contact us immediately and we will delete it promptly.
Our website may contain links to third-party websites such as the Gas Safe Register, NAPIT, or government portals. We are not responsible for the privacy practices of those sites and encourage you to read their own privacy policies before providing any personal data.
We may update this Privacy Policy from time to time. When we do, the "Last updated" date at the top of this page will be revised. Continued use of our website after any changes constitutes your acceptance of the updated policy. For significant changes we will display a notice on the website.
If you have any questions about this Privacy Policy or wish to exercise any of your data rights, please get in touch: